| Our commitment
to Quality Management and Continuous Improvement
In 2006, our successful ISO9001
certification was the culmination of a project to document and
regularise the quality practices which have always driven our
manufacturing, as well as embedding the best practices demanded
in today's marketplace.
In a spirit of partnership, on this
page, we have
provided some of the key documents underpinning our quality
management system. We welcome your feedback on further
improvements we can make.
Our Quality
Management System Our Quality Management System is fully compatible with the
requirements of the BS:EN ISO9001 standard. Starting with
executive-level sponsorship, quality is key in everything that
we do as an organisation. Quality management not only
touches on the manufacturing of finished goods, it is invaluable
in each of the following areas:
- Enquiry and order handling
- Production planning
- Manufacturing
- Monitoring and measurement
of products and processes
- Performance analysis and
continuous improvement
- Staff performance management
and development
Quality management in our
organisation is underpinned by the following, documented
procedures. You can read the procedure by clicking the
underlined links (Please note these are all PDF files, which
will open in a new window).
Our ISO9001
registration
A copy of our ISO9001
registration certificate can be downloaded by clicking
this link.
Our Quality Manual
For the information of
our customers and those interested in finding out more about
what we do, we are pleased to provide for download a copy of our
Quality Manual PDF format (124 Kb). You can download this
by clicking here.
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